Vision gets the headlines. Execution runs the company.
Conversations with the operators behind the companies you know — with veteran COO host, Michael Koenig.
Featuring leaders from
Greg Keller, JumpCloud CTO on AI Agent Identity and Security
Greg Keller, JumpCloud co-founder and CTO, on identity and access management for AI agents, zero-trust, and how operators should govern agent permissions.
All Episodes
60 episodes
Greg Keller, JumpCloud CTO on AI Agent Identity and Security
Greg Keller, JumpCloud co-founder and CTO, on identity and access management for AI agents, zero-trust, and how operators should govern agent permissions.
Mar 5, 2026
Seth Levine of Foundry Group on Capital Evolution and AI
Seth Levine, Foundry Group MD and co-author of Capital Evolution, on how the US economy is changing and what it means for people running companies.
Jan 28, 2026
Brad Feld on Emotional Operating Systems and Giving First
Brad Feld, Techstars and Foundry Group co-founder, on the philosophy behind Give First and the operational systems behind mentorship and meaning.
Jan 20, 2026
Peter Dougherty, Spreedly President on AI, Fraud and Commerce
Peter Dougherty, Spreedly President, on open payments orchestration, scaling from 20M to 100M, and how AI and agentic systems will reshape commerce.
Dec 10, 2025
Harris Clarke, GuideCX COO on Building Trust and Systems
Harris Clarke, GuideCX COO, on leading through constant change, applying State Department precision to SaaS, and building trust and calm at scale.
Nov 13, 2025
Anna Elwood, Cascade COO on Turning Chaos Into Clarity
Anna Elwood, Cascade COO and former Zocdoc operator, on the systems, rhythms, and AI tools that turn strategic chaos into clean execution at scale.
Oct 28, 2025
Lance Willett, Automattic CQO on Powering 45% of the Web
Lance Willett, Automattic Chief Quality Officer, on the engineering rigor behind powering 45% of the web with WordPress and WooCommerce.
Jul 23, 2025
Linda Tong, Webflow CEO on Running Ops with AI at Scale
Linda Tong, Webflow CEO, on running a visual development platform powering 300,000 websites and using AI-powered operations to ship at product velocity.
Jul 8, 2025
Doug Hanna, Kustomer COO on Agentic AI and Modern Ops Teams
Doug Hanna, Kustomer President and COO, on agentic AI in customer service, GTM workflow changes, and how operator teams are restructuring around AI.
Jun 4, 2025
Brad Rosen, Sales Assembly President on RevOps and Growth
Brad Rosen, Sales Assembly President, on why RevOps has become indispensable and how to align sales, marketing, and CS into one revenue operating system.
Apr 29, 2025
Aydin Mirzaee, Fellow CEO on Pivoting Meetings to AI
Aydin Mirzaee, Fellow CEO, on betting the company on AI, pivoting from meeting productivity to a full AI Meeting Copilot, and what changed inside the org.
Apr 15, 2025
Flick Fisher on the EU AI Act and Its Impact on US Companies
Flick Fisher, Fieldfisher partner, on what the EU AI Act means for US companies, which provisions hit which models, and how operators stay compliant.
Apr 1, 2025
Cut Your SaaS Costs: COO Justin Etkin on Smarter Procurement
Justin Etkin, Tropic COO, on how procurement evolved into a strategic function and how to use it as a growth lever, not just a cost-saving exercise.
Feb 5, 2025
Evan Grossman, True Search MD on Landing a C-Suite Role
Evan Grossman, True Search MD running the CEO and board practice, on the hidden C-suite job market, networking, and landing your next executive role.
Jan 21, 2025
Jon Mark, Vestwell COO on Strategy at Multi-Billion Scale
Jon Mark, Vestwell COO, on closing the US savings gap, serving 25,000 small businesses, and the strategy behind scaling a multi-billion platform.
Jan 8, 2025
Valentin Gruber, HomeToGo COO on M-and-A and Going Public
Valentin Gruber, HomeToGo COO, on M&A strategy, going public via SPAC at a $1.2B valuation, and operating a multi-brand vacation rental marketplace.
Jul 16, 2024
Stacey Ryan, School of Rock COO on Crisis Leadership
Stacey Ryan, School of Rock COO, on running a global music school franchise, leading through crisis, and empowering teams during change at scale.
Apr 23, 2024
Aydin Mirzaee, Fellow CEO on Mastering AI Productivity
Aydin Mirzaee, Fellow CEO, on optimizing meetings, designing for operator workflows, and the bigger pattern of AI inside the operations stack.
Apr 9, 2024
Cameron Herold of COO Alliance on Second in Command
Cameron Herold on scaling 1-800-GOT-JUNK?, his book The Second in Command, and what every COO needs to delegate, fix, and ship as second in command.
Feb 13, 2024
EU vs AI: Flick Fisher on the Legal Opinion for US Companies
Flick Fisher, Fieldfisher privacy partner, on the EU AI Act, how the EU will regulate AI, what counts as AI, and how operators should plan for the rules.
Jan 30, 2024
Greg Strickland, Productboard COO on SMB to Enterprise
Greg Strickland, Productboard COO, on moving SMB to enterprise, balancing business outcomes with personal growth, and taking on stretch challenges.
Jan 24, 2024
Tao of GetYourGuide on Building a $2B Travel Giant
Tao Tao, GetYourGuide COO, on turning a dorm-room startup into a $2 billion travel experiences platform and reshaping how people book activities globally.
Jan 9, 2024
Allan Christensen, Doist COO on Remote Ops and Hiring
Allan Christensen, Doist COO behind Todoist and Twist, on nine years of async culture, hiring rigor, and designing fully distributed operations for calm.
Dec 19, 2023
Dan Siroker of Rewind.ai and Optimizely on AI and Memory
Dan Siroker, Rewind co-founder and CEO and former Optimizely co-founder, on augmenting human memory with AI and what it means for operators and teams.
Dec 5, 2023
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